Early to Bed Web Site Policies
Purchases Policy
We reserve the right to refuse any sale at our discretion. Additional shipping charges for drop shipments, APO shipments, international shipping, duties and taxes are the responsiblility of the purchasor. Special arrangement fees, special orders and custom orders are pre-pay and are non-refundable and non-returnable.
Return Policy
Special arrangement fees, special orders and custom orders are pre-pay and are non-refundable and non-returnable.
Sleeping Pillows are not returnable. Adjustments can be made to change the level of firmness in the Ogalalla Hypodown Pillows, but for health reasons we cannot accept returns of sleeping pillows.
You may return other items within 10 days of receipt provided they are in the original packaging and in original, sellable condition. Contact us (using the form below) or telephone (402-492-9855) to receive a return authorization. Returns must be insured for full value and be sent via UPS or FedEx at client expense. Upon receipt of the merchandise it will be inspected and the refund issued within 10 business days. Shipping charges will not be refunded or reimbursed.
Damages/Defects
Please inspect your purchase immediately. If there is a defect or any damage please notify us via email (form below) or telephone (402-492-9855) within 48 hours so that we can arrange for pickup and replacement.
Telephone Contact
Normal store hours are between 10 am and 5pm CST Monday through Saturday. Our phone number is 402-492-9855. You may contact us 24/7 via email(form below) or voice mail message (402-492-9855) during non-store hours. Please understand that we are also a brick and mortar retailer and we may need to call you back. If you get our voice mail during normal store hours, please leave a message with your name, daytime phone number(s) and question. We return all calls as soon as possible.
Privacy
Early to Bed will not sell, loan, rent or otherwise share your name, address and phone number with any other persons or entity. If you don't want to receive any marketing materials from us, please check the DO NOT MAIL box on the contact form so that we do not add you to our internal customer mailing list.
Early to Bed does email you with all order information. The Do Not Mail check box is for marketing contact only.
We appreciate your patronage.
* denotes required field
Comments or Questions*
2000 characters remaining